This Privacy Policy explains how we collect, use, store, and share personal data when you use our services, in line with the UK GDPR, Data Protection Act 2018, and other applicable laws.
If you have any questions about this policy, please contact us at: contact@targitr.com
Name of organisation: Targitr Ltd, registered in England, company number 16400676.
Address: Bournemouth, UK
Contact details:
Email: contact@targitr.com
This policy explains how Targitr Ltd (“we”, “us”, “our”) collects, uses, discloses, transfers, and stores personal data in connection with our SaaS products and services for businesses (“you”, “your”). It also explains your rights in relation to your personal data and how you can exercise them.
We collect different types of personal data, depending on how you use our services. These may include:
Contact data: name, job title, business address, email, telephone/mobile number.
Account & login data: user name, password, usage logs, preferences.
Payment data: business billing information, transaction history (excluding credit card numbers if using a third-party processor).
Technical & usage data: IP address, browser type, device identifiers, OS, error logs, session data.
Support & communication data: correspondence, support tickets, feedback.
‘Read-only’ data synced with the connected CRM. This is to feed the activities and challenges within Targitr. When CRMs are disconnected then the data will be unable to sync.
From you directly (when you register, subscribe, contact us, etc.).
From your authorised representatives (e.g. colleagues, agents).
From third‐party services/systems that you integrate with us (if applicable).
From publicly available sources (e.g. business directories), if relevant.
We collect and use your personal data for purposes including (but not limited to):
Purpose | What we do with your data | Lawful basis / our justification |
|---|---|---|
| Providing the SaaS service you purchased | To enable access, deliver functionality, support, updates | Performance of contract |
| Setting up & managing your account | Verification, authentication, billing | Performance of contract / Legitimate interest |
| Customer support & communications | Responding to queries, technical issues, updating you about service status | Performance of contract / Legitimate interest |
| Security, fraud prevention, compliance | Monitoring usage, auditing, detecting, preventing misuse or breach | Legal obligation / Legitimate interest |
| Billing & payments | Processing invoices, tax, payments | Performance of contract / Legal obligation |
| Improving our product & services | Analytics, usage metrics to improve service | Legitimate interest (balanced against your rights) |
| Marketing (if applicable) | E.g. sending you information about new features, promotions | Consent (or Legitimate interest, where permitted) |
We may share your data with:
Service providers / sub-processors: third parties who help us operate our service (e.g. hosting, payment processors, analytics).
Professional advisors: auditors, lawyers, accountants.
Regulatory authorities or law enforcement, if required by law or to protect legal rights.
In event of business transfer: if we sell or restructure or merge, your data may be part of that transfer.
If any of the personal data we process is transferred outside the UK / European Economic Area (EEA), we ensure a similar degree of protection by:
Using standard contractual clauses approved for international data transfers, or
Ensuring the recipient is in a country with an adequacy decision, or
Other appropriate safeguards.
We retain personal data for no longer than necessary, considering:
The duration of our contractual relationship with you;
Legal, accounting, or reporting obligations;
Statutory limitation periods (for e.g. claims);
Whether we still need the data for legitimate business purposes (e.g. analytics, customer service).
After that, we delete or anonymise it securely.
You have certain rights over your personal data. Depending on applicable law (e.g. UK GDPR), these may include:
The right to be informed (this privacy policy)
The right of access: you can request copies of your personal data that we hold.
The right to rectification: correct inaccurate or incomplete data.
The right to erasure (“right to be forgotten”), subject to legal or contractual obligations.
The right to restrict processing in certain circumstances.
The right to data portability (where applicable).
The right to object to processing based on consent or legitimate interests.
If processing is based on consent, the right to withdraw consent at any time.
To exercise these rights, contact us using the details above.
We will respond within the timeframes required by law.
If you have concerns about how we handle your personal data, please get in touch with us first. If you’re not satisfied, you have the right to lodge a complaint with a supervisory authority. In the UK, that’s the Information Commissioner’s Office (ICO).
Some personal data is required for us to provide the service (e.g. account setup, billing). If you fail to provide those, we may not be able to deliver certain features or provide the service at all. For other data (e.g. optional preferences), you may choose not to provide, but that might limit functionality or support.
If we use any automated decision making or profiling (e.g. automated algorithms to personalise service, or detect fraudulent activity), we will explain:
What logic is involved;
What meaningful effects it may have;
Whether you have the right to request human intervention or challenge decisions.
We may update this privacy policy from time to time. When we do:
We’ll update the “Last updated” date at top;
Inform you of major changes (e.g. via email or via notice in our service)
Ensure that changes do not reduce your rights under applicable data protection laws.
